We Out Here - Non Food Trading, Terms & Conditions

Please ensure you have read ALL of the following before signing up to trade with us.

Trading terms and conditions

1. If you are offered a trading space, we will ask for a 50% deposit within 2 weeks to secure your spot with the balance required by 3rd May. There are limited spaces available for traders. If you booking is confirmed after 2nd May, we will require payment in full within 2 weeks of confirmation. Details of how to pay will be sent in the confirmation email, which will be sent to the email address you provide on your application form. Please note that your place will only be confirmed once the payment has cleared. If you have difficulty with payment, please be transparent with us so we can come to an arrangement.

2. You will be notified of the result of your application via email. Please check your 'junk mail' folder if you don't hear back from us as we do respond to all applications.

3. We reserve the right to deny any vendor’s application if the goods intended for sale are not considered appropriate for the market.

4. You are responsible for arranging your own public liability insurance for cover up to £5m and must be covered on the day of the market in order to trade. Crafty Fox Market will ask you to provide proof of your insurance cover in advance for festival trading.

5. Crafty Fox Market and our Venues are not responsible for loss, theft, or damage of any items before, during or after the event regardless of the circumstance. There are chargable lockers available for overnight storage of cash or valuables at the festival.

6. Traders are personally liable for their individual stalls. Stallholders will not hold Crafty Fox Market or the Venue liable for any damage, loss, theft or injury incurred while participating in the market. You may need to think about how to protect your products from overnight damp air or the possibiltiy of the marquee leaking if there was to be heavy rain.

7. Every Trader is responsible for clearing their own rubbish and adhering to the festival’s environmental policies.

8. We will use the image that you provide in your application to promote your involvement in the event.

9. You may appear in photos that we take at the event. If you would rather not appear in our promotional materials for future events, please notify us. 

10. Traders must adhere to all laws, policies and regulations applicable to the goods and services you plan on selling, including obtaining all licenses, permits, and approvals required to participate and sell goods at the market. This may particularly apply in reference to beauty and children’s products. Crafty Fox Market are not responsible for any failure to comply with the law in regards to your products.

Cancellation Policy in the event of festival cancellation

As with any event, there is always a possibility that the festival may need to be cancelled at the last moment.

We sincerely hope that this won’t happen, but need to ensure all traders are aware of the potential for this situation. In the event of the festival being cancelled in advance of set-up, we will offer a refund on your trading fees, minus £50 (+VAT) per trader as a contribution to our administration costs. If the festival needs to be called off for any reason once set-up is underway, any refund of stall fees will be at our discretion and in line with festival policies.

In the event of the market being cancelled, we regret that Crafty Fox Market is not responsible for costs incurred in your preparation for the market, including but not limited to, travel, stock, equipment or staff costs.

Refund Policy in the event of a trader no longer being able to attend

If your application is successful and you have paid but subsequently are unable to attend, please email hello@craftyfoxmarket.co.uk to notify us. If it is more than 30 days before the event, we will refund stall fees minus a £50 (+VAT) administration fee. If it is between 14 - 30 days before the event, we will refund 25% of stall fees. No refunds will be provided if less than 14 days notice is provided regardless of the circumstances - as I’m sure you can appreciate, it is very difficult to find replacement festival traders at short notice.